Frequently Asked Questions (FAQ)

  • What certification is currently available?

    RSI is launching with the Home Watch Specialist Certificate. Additional individual certifications, Service PRO bundles, and Business Launch Blueprint packages will be introduced in phases.

  • How does the certification process work?

    After enrollment, you receive immediate access to the course. You progress through structured modules, complete the end-of-course assessment, and receive a Certificate of Completion once all program and payment requirements are met.

  • Do I need prior experience to enroll?

    No prior experience is required. RSI programs are designed to guide participants step-by-step using real-world scenarios, clear explanations, and downloadable tools to support practical application.

  • Is this a license?

    No. RSI certifications are professional training credentials, not state-issued licenses. Depending on your location and the services you offer, you may be required to register your business or carry liability insurance. Guidance on these considerations is included where applicable.

  • I'm already working in the industry, is this still for me?

    Absolutely. If you already work in residential environments, RSI certifications are powerful professional enhancements. You'll gain professional credibility, help strengthen client trust, standardize documentation practices, and support expanded or higher-value service offerings.

  • Is the program self-paced?

    Yes. All RSI certifications are 100% online, self-paced, with no required live sessions. Most learners complete the certificates in approximately 8–10 hours, often over 1–2 weeks of part-time study.

  • How much do RSI certifications cost?

    Pricing varies by certification and package, and current pricing is listed on each program page. Many students find that the cost of certification can be recovered with a single client engagement, depending on their services and market. RSI provides the training, tools, and confidence to deliver services homeowners actually need.

  • Do you offer payment plans?

    Payment plans may be available for select programs. When offered, all payment plan terms are clearly presented and must be accepted during checkout.

  • When will I receive my Certificate of Completion?

    Certificates are issued digitally and made available for download through your account after successful course completion and fulfillment of all enrollment and payment requirements.

Contact Us

If you have questions that aren’t answered above or need assistance with your account, enrollment, platform access, or technical issues please contact RSI at:  
[email protected]

RSI is committed to providing clear information, professional standards, and responsive support. We encourage all prospective students to review program details, policies, and FAQs before enrolling.