Resident Services Institute (“RSI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and programs. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you visit our website, enroll in a program, or contact us:

• Name

• Email address

• Billing and payment information (processed securely through third-party providers)

• Account login information

• Course enrollment and progress data

• Communications sent to us via forms or email

We do not knowingly collect personal information from children under the age of 18.

2. How We Use Your Information

Your information is used solely to:

• Provide access to RSI programs and services

• Process enrollments and payments

• Issue certificates of completion

• Communicate important updates related to your enrollment

• Respond to inquiries and support requests

• Improve our programs and platform experience

We do not sell, rent, or trade personal information to third parties.

3. Payment Processing

All payments are processed through secure third-party payment providers. RSI does not store full credit card or banking details on its servers.

4. Data Sharing & Disclosure

We may share limited information only when necessary to:

• Process payments

• Deliver program access

• Comply with legal obligations

Any third parties we work with are required to maintain appropriate data protection standards.

5. Cookies & Tracking

RSI may use cookies or similar technologies to improve website functionality and user experience. These tools help us understand how visitors use our site but do not personally identify you. You may disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed to be 100% secure.

7. Your Rights

You may request to:

• Review or update your personal information

• Request deletion of your account (subject to record-keeping requirements)

Requests can be submitted to:
[email protected]

8. Policy Updates

RSI may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the site constitutes acceptance of the updated policy.

9. Contact Information

For questions regarding this Privacy Policy, please contact:
[email protected]